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Reviews

What homeowners across Spring Branch, Canyon Lake and north San Antonio say about working with Pilot - find the full reviews on their site.

Thorough, courteous technicians

Customers repeatedly describe Pilot's technicians as workmanlike, courteous and clear in their explanations. One Cypress Cove homeowner wrote in after a routine maintenance visit to commend lead tech Mauro for explaining what he found in a way that was easy to understand - and for putting everything back exactly as he found it.

Installations on time and on budget

In a detailed testimony letter, Spring Branch homeowners Thomas P. and Lidija Flood described their new HVAC installation as on time, on budget, well organized and properly engineered, with excellent daily communication - and said they were pleased beyond measure with the finished system and the follow-up checks.

Honest, and there when it counts

Reviewers on Google, Facebook and Yelp return to the same themes: honest advice without pressure to buy, prompt and courteous service, and help that arrives when it matters - including a heater repaired the same night it failed on one of the coldest days of the winter, and a system fixed permanently after other companies had only patched the problem. Long-time customers say they have used Pilot for over a decade, across multiple homes and businesses.

A few of the letters on their site

  • Neal Lewey - maintenance visit, Cypress Cove
  • Thomas P. and Lidija Flood - new HVAC installation, Spring Branch
  • Leah Kantoff - Fujitsu system service
  • Michael J. Walters MD - heating and cooling renovation
  • John Herring - new system installation
  • Darryl P. Reed - AC troubleshooting
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