How We Work

The four steps

• Step 1 - Tell us about your problem or needs (quick and easy)
• Step 2 - If you are ready, we schedule an appointment for a technician to come out to your property
• Step 3 - The technician diagnoses the problem, or lays out how to approach what you want to accomplish
• Step 4 - You are presented with options, pricing and paperwork to finalize everything

Built to be painless

Pilot says it does its best to make getting help with heating and cooling as painless as possible - the company knows customers already have hectic lives and the last thing they need is an unreliable contractor adding to the problem. The team especially does not want anyone stuck without air conditioning through a hot Texas summer, or without heat on a freezing night.